I am super disappointed in their customer support. I bought an ambi safety for my prodigy. Had it fitted. Right side kept falling put. Gunsmith told me was a product issue. Didn't believe him. Took to a second gunsmith. And a third. Same answers.
I kept using it and picking it up off ground. Story goes I finally lost it. Meanwhile I had been calling Wilson combat daily. More Tha. Half a dozen times I was on phone for nearly two hours. Dumb of me right? So I also sent in emails through support system. And of course get immediate automated response. To date have emailed them 13 times. Still haven't spoken to customer support on phone or email
I had bought Wilson combat because I have had other products in the past that worked well. And of course they are the most expensive.
Today I have given them 3 weeks to respond. I am ready now to tell my story in hopes of getting their attenion.
I kept using it and picking it up off ground. Story goes I finally lost it. Meanwhile I had been calling Wilson combat daily. More Tha. Half a dozen times I was on phone for nearly two hours. Dumb of me right? So I also sent in emails through support system. And of course get immediate automated response. To date have emailed them 13 times. Still haven't spoken to customer support on phone or email
I had bought Wilson combat because I have had other products in the past that worked well. And of course they are the most expensive.
Today I have given them 3 weeks to respond. I am ready now to tell my story in hopes of getting their attenion.