Dear customer,
In follow up to our original email pertaining to this issue we would like to add some pertinent details.
It has come to our attention that one of our micrometers has not been functioning properly. The rounds affected were any of the 9mm profiles. Basically there may be .358s mixed into 9mms. You can check the top of a box with a micrometer and it be OK but the affected rounds may be mixed in. We are very unhappy about the issue, as we understand you will be too, and want to get it corrected for any customers affected ASAP. We will be running 24-7 until all affected orders have been corrected. If you have any questions about the issue please let us know. We will do whatever it takes to make each and every customer affected by this issue happy.
We need to have any 9mm you received in your most recent order, returned to us. If you have not opened the packages you have received or will receive, you can mark them return to sender and give them back to the post office. If you have opened the package then we will send return shipping labels upon your response to this email. We will also replace your order and provide a $50 discount code PER PACKAGE for a future purchase to compensate you for your time.
We make it a priority to produce consistent, reliable rounds backed by the best customer service. We also thank you in advance for your understanding and we are very sorry for any inconvenience we have caused you.
Thank You
Scott and Nathan
The Blue Bullets
Sent from my iPad using Tapatalk
In follow up to our original email pertaining to this issue we would like to add some pertinent details.
It has come to our attention that one of our micrometers has not been functioning properly. The rounds affected were any of the 9mm profiles. Basically there may be .358s mixed into 9mms. You can check the top of a box with a micrometer and it be OK but the affected rounds may be mixed in. We are very unhappy about the issue, as we understand you will be too, and want to get it corrected for any customers affected ASAP. We will be running 24-7 until all affected orders have been corrected. If you have any questions about the issue please let us know. We will do whatever it takes to make each and every customer affected by this issue happy.
We need to have any 9mm you received in your most recent order, returned to us. If you have not opened the packages you have received or will receive, you can mark them return to sender and give them back to the post office. If you have opened the package then we will send return shipping labels upon your response to this email. We will also replace your order and provide a $50 discount code PER PACKAGE for a future purchase to compensate you for your time.
We make it a priority to produce consistent, reliable rounds backed by the best customer service. We also thank you in advance for your understanding and we are very sorry for any inconvenience we have caused you.
Thank You
Scott and Nathan
The Blue Bullets
Sent from my iPad using Tapatalk
